Communications Assistant - Job Details

Job in 'Marketing' discipline and 'Marketing Assistant' category

Advertised Details
Job title: Communications Assistant
Reference code: IT010028
Job category: Marketing Assistant
Position status: Filled Min Salary (p/m): R14000
Position type: Permanent Max Salary (p/m): R16000
City: Sandton  
1. Job purpose
The Communications Assistant will provide support and assistance to the Communications Manager, by ensuring that personalised and consistent communications are sent to clients and ensuring that the business, brand CI, legal and compliance issues are approved internally (staff) and externally (client-facing).
2. Job objectives/ outputs
• To assist in creating and maintaining internal and external communications that cater for all levels of client needs and business processes (e.g. operations, client services, sales etc.)
• Assist in the implementation and drive towards an effective communications plan, which is aligned to the Company strategy.
• To build and maintain relationships both internally and externally.
• To ensure that there is a consistent approach to brand and strategy aligned communication across all brands and within business, ensuring language is correct - proofing, sentence construction.
• Assistance with copywriting, editing and typesetting of all required communication (above-the line, below-the-line and through-the-line) within the relevant business areas.
• Maintain key relationships with brand management, agencies, direct marketing, internet design team, new businesses, compliance, printers, Upstream Communications, TTS etc.
• Provide regular reports, status updates and feedback to the Communications Manager.
• Facilitate translations of communications where applicable.
• Coordinate and provide support on key projects.
Skills Required
Writing and Administration
Assessing/ Evaluating
Co-operating/ Liaising
Learning/ Researching
Influencing/ Advising
Public Relations/ Developing Relationships
Controlling/ Directing
Handle Information/ Follow Instructions
Analyse/ Integrate/ Interpret
Plan/ Implement
Co-operate/ Liaise
Orally Inform/ Investigate

• English language (grammar, spelling, syntax)
• Product knowledge
• Understanding business processes
• Project coordination fundamentals
• Understanding brands and insurance products
• Marketing principles
• Financial services industry
Tertiary qualification in marketing communications or Communications including a short course, certificate, diploma or degree

min. 3 years in similar field or position

Professional in self presentation and same approach to work and clients

Valid driver's license

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